Privacy Policy
This Privacy Policy describes how IL VALHALLA STORE (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". Please see the list below for more information on what Personal Data we collect and why.
Device information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms and how you interact with the site.
Purpose of the collection: to load the site accurately for you and to perform analysis on the use of the site to optimize our site.
Origin of collection: automatically collected when you access our site using cookies, log files, web beacons, tags or pixels.
Disclosure for commercial purposes:
shared with our processor:
Facebook: advertising service, advertising target, content personalization;
Google AdWords: advertising service, advertising target, analysis / measurement, content personalization, optimization;
Google Analytics: advertising target, analysis / measurement, optimization.
Dissemination: your personal data will not be disclosed in any way.
Your personal data may also be transferred, limited to the purposes indicated above, in the following states:
- EU countries;
- United States.
Order Information
Examples of personal information collected: name, billing address, shipping address, payment information, email address and telephone number.
Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange shipment and provide you with invoices and / or order confirmations, communicate with you, review our orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected by you.
Disclosure for commercial purposes:
shared with our processor
Shopify;
Facebook: advertising service, advertising target, content personalization;
Google AdWords: advertising service, advertising target, analysis / measurement, content personalization, optimization;
Google Analytics: advertising target, analysis / measurement, optimization.
Dissemination: your personal data will not be disclosed in any way.
Your personal data may also be transferred, limited to the purposes indicated above, in the following states:
- EU countries;
- United States.
Customer support information
Purpose of collection: to provide customer support.
Source of collection: collected by you.
Disclosure for commercial purposes:
Minors:
We do not intentionally collect personal information from children. If you are the parent or guardian and you believe your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing of personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for the information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you.
We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=it. You can also opt out of Google Analytics here: https://tools.google.com/ dlpage / gaoptout.
We share information about your use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies.
For more information on how targeted advertising works, visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it- work.
You can opt out of targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, some of these services can be deactivated by visiting the Digital Advertising Alliance's deactivation portal at: http://optout.aboutads.info/.
Use of personal information:
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order and keeping you updated on new products, services and offers.
Legal foundations
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following legal basis:
Your consent;
The execution of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task performed in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information on your right to erasure, please see the "Your Rights" section below.
Automatic decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when such decision-making has a legal effect on you or otherwise significantly affects you.
We engage in fully automated decision-making processes that have a legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision making include:
Temporary denial of the list of IP addresses associated with repeated failed transactions. This denylist persists for a limited number of hours.
Temporary denylist of credit cards associated with denylist IP addresses. This denylist persists for a limited number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information below.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to transfer it to a new service and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information below.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't need to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information on how people use the website, for example if it is their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies necessary for the operation of the shop
Name Function
_ab Used in connection with administrator access.
_secure_session_id Used in connection with browsing through a shop window.
trolley Used in connection with the trolley.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
Reports and analysis
Name Function
_tracking_consent Tracking preferences.
_landing_page Keep track of landing pages
_orig_referrer Keep track of landing pages
_s Shopify Analytics.
_shopify_fs Shopify analisi.
_shopify_s Shopify Analytics.
_shopify_sa_p Shopify analysis of marketing and referral data.
_shopify_sa_t Shopify marketing and referral data analysis.
_shopify_y Shopify analisi.
_y Shopify Analytics.
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies can adversely affect your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through the browser controls, often found in the browser's "Tools" or "Preferences" menus. For more information on how to change your browser settings or how to block, manage or filter cookies, you can find the browser help file or through sites such as www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do not trace
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information on our privacy practices, if you have any questions or would like to file a complaint, please contact us by email at info@ilvalhallastore.com
If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the competent data protection authority.
Last updated: 02/17/2021